Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been without Landline for a number of weeks. Rang customer services , reply was they are looking into the issue and will ring me back ( on my mobile ) next Friday 5th April. Therefore I am without a landline.! My wife is attending a Hospital O...
I think someone reported this type of issue earlier but from yesterday I started facing this.Instagram app is not loading any reels, feeds or msg when connected to broadband but when I switched to mobile data it workedSpeedtest report is 67mbps on my...
Hi EE Phone number
I am considering migrating my FTTP connection to EE. Can someone confirm that the 24 month contract would include a £3 increase in March 2024 and another £3 increase in March 2025, or could the March increase be changed for existing contracts?Does EE...
Help changed to EE broadband from bt through bt and haven’t been sent a new hub. Can’t access the hub now through bt app as account closed but need to be able to control it for parental controls any ideas how I do that?
I am unable to continue paying £36 monthly. This is affecting me financially and my mental health. And the EE network is too slow in my area.What can I do.
would help us all.
I have been trying to link my broadband with my mobile account. I have called customer support 3 times now and each time they tell me that they are taking notes and they will get back to me. i recently changed over from bt broadband to ee and now I ...
Three times on Wednesday I waited 15 min or more before EE picked up the 'phone - then I kept being asked to hold while they went off. This happened twice - 3rd time this guy does the same - keeps asking me more of the same about lowering price - th...
