Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My mini box has been working fine and today it will not connect, the lights are on but it states error, can i get a new box, i have been on hold for 50 minutes to order a new one it ridiculous , no info anywhere
Just moved from BT BBand to EE; complications with Ring which Ive nearly sorted and now discovered that Im hanging in TEAMS calls and suffering breakup in WhatsApp calls. I consider myself IT literate and have not had this amount of grief with any ot...
I have tried to call customer service several times today and every time I had to wait for 40-45 minutes and most of the time the customer service executive was putting me on hold and then disconnecting the call. I hope thy are given permission to ca...
I keep on getting the offer to renew my BB contract within the EE app and the website, and when I click on the link to see what deals are available, the page changes and I end up with a blank page and 3 circles going round.And after about 2 - 3mins ...
I have received an email to upgrade by broadband as a continuing customer, I click on the link and 'sorry looks like a technical error, please call. I have tried calling, don't get through to anyone have tried various different forms of contact EE an...
I currently have Bt landline, broadband and EE Sim only (2).I never use the landline and would like to have one provider /one bill, is it possible?Best regards Gerry1150
Switched over to EE about a month ago now, and i must say the wifi is so bad. The speeds advertised to what were getting is ridiculous... im getting just shy of 250mb when promised over 500mb and this is a daily thing.The EE home app is also dreadful...
Hi. When I had a BT broadband account I was able to add my wife as a second account owner so that she was also able to deal with any issues we had. Is this possible with EE? ThanksMarco
I totally agree. I have been an Orange/EE customer for over 20 years, and always had a 4 bar signal in my work location. A year ago, following extensive BT meddling with the boxes this dropped to 1 bar, and constantly drops out. I am ageing now and w...
Dear all, I am reaching out for the first time to share my experience and seek assistance. I recently switched from BT to EE in March, along with transferring over 4 mobile SIMs. Unfortunately, since then, I have encountered persistent issues. The ma...
