Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Help!!!!I’ve tried so many different ways to connect my T-Link R 300 extender to EE Bright box 2 router to no avail. I’ve even enabled WPS via online portal, reset both devices and followed all instruction etc but running out of patience. It’s taken ...
Why does light flash from white to green on smart hub
Ob behalf of someone else.Is it the norm for EE to cold call trying to switch you over from BT? (BB,TV and landline)I know there will be a switch at some point. But there were no comms on this.
I am having trouble pairing my ee smart router with my ee wifi extender the pair just will not connect with one another either by wps button or ethernet cable. i get the flashing blue light on both but then the wifi extender just goes back to red onc...
Hi I have just had the phone line upgraded in my area to full fibre broadband and just wondering how I get the full download speeds of up to 1000mps as I’m only getting 38mps
Today I became an EE customer and plugged in my smarthub. Apart from the fact that each device I use is differently fast and randomly has different speeds independently, I have found that every 30 sec or so there is a microdisconnect or lag that caus...
HiI'm looking to change from my BT 500 to EE 1GBIT. My BT contract isn't due to end until October 2024, if I change over to EE now will I have to pay the remaining bill from BT or does it just start over fresh with EE? Just worried that I'll get issu...
Hi, Recently moved from BT to EE 150mb fiber broadband, but I am unable to find my account number to link it to my profile. I've looked on all emails for an account number but anything I find doesn't work. How do I do this. It's getting annoying as I...
Trying to add my broadband to my account/app however when trying to do this it asks for my billing account OR landline neither are recognised how can I set do this please?
Recent transfer to EE Digital following expiry of BT Broadband contract. New router set up was straightforward but now starting to understand the specific impacts on my service at home on the change. Some I'll have to accept as part of the process of...
