Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do I get a new hub, I need one with a broadband socket
Hi iv just moved from BT broadband to EE and was told I do not have to send my kit back as I haven’t been sent a new box. But I keep getting emails and texts and a bag posted to return my kit!!!!! If I return my kit I won’t have any broadband. Please...
I moved from BT to EE and am still being charged for BT and EE at the same time if phoned and the chap advised me to cancel my direct debit with BT but that doesn’t solve the problem of me paying for to broadbands what should I do now
Here is perhaps an interesting observation. There are many reports that the EE SH+ names devices in its network with queer names & it is said that they can only be changed to sensible ones by using the EE app & cannot be changed by the router's GUI i...
Hi there.Ive been having an issue where anything connecting to the router with ethernet can take up to a minute to get connected.Ive tried resetting the router and updating devices but it doesnt help.It seems to be some bug in the router as ive never...
I keep getting e-mail and text reminders to send back EE router, I sent it back on 14/11/2024 14:24pm as I have the Post office receipt. They keep saying I'm going to be charged £85 if they don't receive it by the 6/01/2025. Can I post my receipt ...
I had Fibre to the Property installed about 10 days ago. Whenever trying to upload a large file (80MB) the broadband connection is lost. I have had 2 successful uploads at the expected speeds, otherwise it is painful with broadband disconnecting mayb...
How do I alter the EE broadband settings ? at present I cannot access things like Lottery checker or facebook
Hi All,I'm hoping someone might be able to explain something to a not-so-tech-savvy EE customer...We're currently paying for EE's Full Fibre Gigabit broadband, which clearly advertises a 900MBs download speed with a guaranteed minimum of 700. I've no...
