Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I missed a payment for my broadband which resulted in my broadband being frozen, but have since paid it but it’s yet to reactivate, I made the payment on Saturday last week and it usually only take a day for the services to be resumed, but yet it’...
Since upgrading my broadband I can no longer screen mirror from my iPad to my Samsung TV. This was working with my previous EE Broadband Hub, I have recently upgraded and now my iPad will not find the TV despite being on the same broadband. Is there ...
Every time I try to set up wifi controls within the EE app for broadband it either keeps going blank or stuck on the loading page, tried restarting both app and router, cleared cache, storage, reset app??
Has anyone else experienced poor coverage with the EE Smart Hub and Smart Wifi plus units? - I switched over from BT and their hub and one wifi disc gave me full coverage inside the house, outside for my security cameras and on my patio. Now with th...
Has anyone else experienced this with BT/EE – Mis-sold contract and threats over Ombudsman complaint? Just wondering if anyone else has been through something similar. Back in February I called BT to query two incorrect charges on my bill. The agent ...
Hi - Has anyone any experience of the new WiFi 7 Extenders? I have three attached to a hub pro. It seems the best I can get speed is around 200 - 300. Are the Extenders limited in speed? Had significant issues with the new hub pro by itself. On the a...
I'm thinking about switching to a new ISP who doesn't use OpenReach and what I would do is get that installed and after a few days , if I'm happy, get my landline transferred to a VOIP service which I understand would terminate my contract with EE.Do...
Hi I've only just connected my Internet and its been turned off already?
I have an HP envy printer 4500. It is right next to the router and making signals as it is trying to connect to the router but cannot. The wireless network test result came back saying If MAC address filtering is enabled and you would like to keep it...
