Smart hub plus website/iplayer won't work, please help.
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-01-2024 08:41 PM
Hi
We've been upgraded to a Smarthub plus from BT but are having lots of issues.
Numerous websites won't open on our devices- for instance BBC iPlayer and Google.co.uk - but others including Google.com do open and work normally.
If we turn broadband off and just use our sim card on our phone, these websites do open up on the same device they won't open when connected to the smartHub
Same for our SmartTVs, linked to broadband, says connected but iPlayer won't work.
Called up and they've had us hard reset the modem etc, but nothing has helped at all. We have no idea what to do or how to fix this.
Thank you!
0 REPLIES 0

Related Content
- EE full fibre with Smart Hub Plus - fast broadband but SLOW wifi! in Broadband & Landline
- SmartHub SH31B no longer broadcasting SSID after power cycle in Broadband & Landline
- EE Smart Hub Pro On the EE app in Broadband & Landline
- EE Smart Hub Plus and Sky Q Connection Issues in Broadband & Landline
- EE Broadband in Broadband & Landline