Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just got a new smart hub and broadband/landline contract as upgrade from previous ee contract. Broadband working fine, beem expermenting where to site our phone. Dialled in and out using the adaptor linked to the hub, but no caller Id shown so ...
Has anyone else observed an issue with the EE Smart Hub Router Plus Naming Conventions? (Firmware version - r1.34.1-R-1055417-PROD-83002)The hub will show a connected device's MAC address and a device name in the EE Home app, but for some devices, al...
HiI’m too am struggling with this same issue and I can see many people here are too!I called EE to renew my broadband/landline package contract which I have held for years and they said I allegedly have an 'open order' on my account and therefore can...
I want to get FTTP, there has been some work done recently in our area and now https://www.openreach.com/fibre-checker/my-products says I can get 1800mbps down and 120mbps up. They say that EE can provide this but when I go to EE they say they can't....
I am having some wifi issues with my new EE Smart Hub Plus router and have swapped back to using the EE white Smart router, to see if it too has the same issue.My white EE Smart router is on firmware v0.05.03.03271-EE 28th October 2023. Please can a...
Is there a way to set the DV phone (EE "landline") with a 3rd party router?
Hi I have recently decided to go with the 1.6gbs broadband package, I’ve watched a video or 2 on YouTube that says the Ethernet ports are capped at 1gb speed, is this still the case? thank you
Hi - I have a new plan starting on Tuesday 6th (anytime up to 23.59). I haven't plugged in the new box yet as I'm concerned about loss of internet. I'm already with EE but renewed and upgraded plan. My daughter has to submit some important work tomor...
Got new smart hub plus ready to transfer from existing EE broadband to a new contract tomorrow. Trying to set it up ready but on plugging in and switching power on there are no lights at all. Does this mean the hub is faulty or does it not light ...
Hi GuysI host my own OpenVPN server at home. with a number of remote clients10PM last night, all my remote EE mobile devices were working.There have been no changes to my systems settings in the interim period.From the mobile client end, I can see ...
