Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
This morning I selecyted a 2 yr BB & LL contract with BT/EE. Emails have arrived saying I have lost Caller Display on the landline. It's the most useful feature for me!I did move to PAYG. Would I get Caller Display be included if I ressumed Unlimite...
I’ve been making the transition from BT to EE for broadband and EETV. It has not gone as smoothly as I might have hoped. The relevant issue here is that after some problems with DV, I was advised to reset my router, a BT SH2, to complete the transiti...
We recently moved from BT to EE and have never managed to get older Wifi devices connected (including house alarm) .We have firmware versionr1.35.0-R-1138091-PROD-83002.I understand that I in "Manage your Wireless - Advanced settings " I should b...
I have just moved from BT to EE . I have the 900 Mbps service and I have opted to have the Smart Hub Pro and the Smart Wi-Fi Pro, plus a phone service. The installation took place last week on the 28th January. Using Ethernet connections to 2 PCs ...
Just wondering how to change address on my account. As I have moved house and obviously the WiFi is still connected to my old area so WiFi will not work. Any help?
Hello,I'm considering getting the EE Smart Hub Pro WiFi 7, but can anyone confirm if the wireless backhaul connection uses MLO, e.g both the 5GHz and 6GHz connections for the wireless backhaul?Regards,Liam
The email I have received from EE confirming an engineer appointment has a link to Cancel or Change the time. When I click on this it takes me to the EE website and once i am logged in I am unable to find the relevant option for this. I have used ...
Every night this week all my devices all of a sudden lose Internet access and show "connected without Internet" I have reset the router and everything works for a few hours then it goes again. It only seems to do this during the night and works fine ...
Yesterday problem started when I got up around 6 am tried turning off the router, went on for almost an hourThis morning exact same thing
