Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45477 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88513 Views
  • 11 replies
  • 12 Helpful

Openreach UK Gigabit Vouchers

Our village have been asked to sign up for a UK Gigabit voucher to offset the cost of gigabit-capable broadband installation at our addresses. Currently though I have an EE broadband which seems to serve my existing needs. Openreach say that they nee...

mikej61 by Explorer
  • 317 Views
  • 1 replies
  • 2 Helpful

Resolved! EE Smart Hub vs. EE Smart Hub Plus vs. BT Smart Hub 2

So i've been with BT for over 2 years using their Smart Hub 2, but recently have agreed to switch over to EE broadband as part of the deal.This is for 500mb fibre.I noticed that the package included the new Smart Hub Plus, but when I enquired about (...

CJL8 by Explorer
  • 16270 Views
  • 14 replies
  • 6 Helpful

Upgrade Smart + rtr to Smart Hub Pro +Pro Wifi

Upgraded fom Smart Plus router with no add ons to Smart Hub Pro with Smart WiFi Pro.Firstly, it took a LONG TIME to pair. I had given up for the evening but after a couple of hours saw it had paired. Weirdly it looked like it paired with my phone (wa...

Resolved! EE WiFi for broadband customers?

Hi, I have just been at a premises that has EE WiFi. 'available to all EE broadband customers, just login'  great ! However, if I try to login using my EE broadband email and password, after selecting EE broadband as my customer type, it just boots m...

bill increase

i have just received a text tellin me what my next bill is for the broadband  and  with no warning at all  EE now want an extra£ 10.00  a month for the broad band! i literally just have broadband no land line and they now want £45.00 a month has anyo...

upload speed issue

Hi allSwitched over from Sky around 3/4 months ago.I work from home, so a reliable internet connection is essential, both download and upload.   The download speed is find (over 100mbps) but the upload is dreadful.  Its 0.31 mbps.EE have sent out a n...

Awooga by Visitor
  • 636 Views
  • 1 replies
  • 2 Helpful