Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
everything is set up but still saying this in app any ideas?
My app is playing up how do I pay for my broadband
Just wondering if EE has any issues right now? My internet has been down since 1030pm last night. The light on my Hub is a solid green. I’ve tried multiple times resetting it with no luck. Sometimes it would come back on for about 5/10mins and go aga...
I’ve recently unplugged all my WiFi devices and completely stopped using the services due to on going problems since day 1. Every single day it kept switching off then 5 mins later it started back on. Even if you were online it would still do it and ...
I cannot seem to connect to ee WiFi when I am out and about round town shopping or something why is this
Hi all, first post here so if I've missed any details please let me know so I can add them.We recently moved from BT to EE, and have had lots of issues. It started with our neighbours being connected on our line instead of us, which took a few days t...
Just moved from bt broadband and most of the time my wifi is ok but every now and then I’m getting a message saying I’m offline. It’s a bit of a nuisance when filling out forms etc but it’s something I’ve never had before with BT. I’ve tried restart,...
While playing Xbox my internet has extreme lag spikes to around 500+ ping on most games making them completely unplayable sometimes. My download speed is also terribly slow . The internet seems to work just fine on every other device in the house . E...
Hi, we had an engineer call to switch over our old (well not so old, just 12 months) BT router, mini box etc; to new EE kit. Since then our internet keeps dropping out or causing the TV to go into buffering. We also have less connectivity around the ...
