Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
The light on my extender is orange for long periods then aqua. I'd say about half the time it's orange. Why is this? It's only two rooms away from the main router.Thanks
Hi Alli have a issue with the new broadband installed last week.I watch a stream from Portugal on my Samsung tv and when i installed the the EE broadband on the first 2 or 3 days the stream was working fine and know notworkinf at all.So i still have ...
Good afternoon, everybody…Maiden post. A long one. Sorry for that.Unfortunately, I already have some nagging doubts about the decision to move from BT to EE (notwithstanding they are two sides of the same coin).Briefly, our existing BT contract matur...
Hi folks, I've recently had full fibre installed to my home, I get over 900Mbps when connected EE Smart Hub Plus router, from my phone in the same room. But when I connect to the Orbi WiFi Mesh system (1 Router and 2 satellites), the speed drops to 6...
Just called EE to query how I get Nkrton Cyber security, was told zi can manage that on line and it's not free as it was with BT. The asked me did zi have Sky and I said yes and then he said would you be interested in EE tv. No thanks and then he sai...
On 20th September 2024 I was on a BT contract, I phoned to report a fault on my but box (unable to record). The call was picked up in South Africa, I was told I was out of contract and would have to take full fibre. I replied that I had not had an em...
I switched from Vodafone (full fibre) to EE (full fibre) broadband last week and all devices work perfectly over WiFi with the exception of CISCO VPN connection to allow me to work from my work laptop. Having read multiple historic posts of a simila...
I have been asked to return a WiFi Disk, but I do not have one and never have had one! What should I do? Paul [Mod edit: Please do not share personal details such as your full name, as your posts are visible to the public. Thanks!]
Hi, I disabled my wifi as the site suggests to quickly disable and enable again to improve your internet speed. I logged onto the hun manager via 192.168.1.254 typing that in my iPhone search browser. Everything was fine. But once I disabled the hub ...
I'm having the same issue with my new full fibre broadband installed a few weeks ago and since then keeps dropping out and bandwidth changing? Been onto EE tech to try and sort out but still the same, lost all my Alexa connections too . EE keep stat...
