Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just switched from BT to EE Fibre and I have received a Smart Hub Plus router, now contrary to my old BT service I have started to experience multiple short(2/3 minutes) disconnections from the line every day. Called the support, but couldn't...
I would like to know why my broadband speed is so bad like we pay the usual £30 for the 'ultra fast' broadband and i get 3mbps at best like this company needs to do something. They say its 'my area' but they are just ripping people of money at this p...
My home router got broken, and I can't find how to get a replacement. I really don't want to have call someone, just want a replacement
Hi wonder if anyone can help.New to EE switched over from BT recently. I'm currently on my 2nd SH31B routerBoth had Firmware r1.34.1-R-1055417-PROD-83002, In case that helps.My router seems to power recycle ever 24 hours at 13.05 the router does not ...
I have been offered what seems to be good deal to renew my BT Broadband contract.As part of the new deal, I will almost certainly be transferred over to EE Broadband fairly soon after renewing.I have the BT Advanced Digital Home Phone which I intend ...
Think of leaving for a better deal elsewhere but my contract starts I’ve been offered a higher Broadband speed and roughly the same kind of box as the pro tv for a low price do I have to wait till my contract starts or can I go now?
HiI am guessing that the ability to schedule the lights on/off doesn't exist?The move over to the new EE router is disastrous. DDNS being missing completely blows my mind.Digital voice isn't working and the 4G hybrid will not pair, even after a reset...
Recently I upgraded to the ee smart hub plus and I'm not sure about this EE-BT thing. Since I switched I have not received any bills at all through email or phone after almost two months of having this new plan. I've tried to set up my broadband acco...
Absolutely disgusted to receive a bill of nearly £240 after renewing my Broadband for £29.99. I was at the end of my contract and have been with EE for years. I tried to contact their customer service but could not get through despite promises that t...
I moved from bt eebill June July £74 50august should be£57/99 less £24 40 for not completing jobjust had email august bill£63/52how they get this !!!!!1 hour wait to speak to someone wish never changed been with bt 56 years this a month and problems ...
