Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiWe Have 3 Returns Bags with different address2 with a Yorkshire Address1 with a Scotland AddressWe will be returning the ee smarthub plus (do we send this to the yorkshire address or the Scotland Address)We have also got a BT Smart Hub 2 and Digit...
Hello, I just recieved my bill for this month 27 Aug - 26 Sept, my contract ends on the 7th Sept, but I have already ordered a new supplier as EE is just too expensive and I have been with them for 10 years or so, now my new one was ordered over a mo...
Like others in these forums I was convinced to move from BT to EE for my broadband and TV (EE sold as the “premium” service) and it has been nothing but troublePlaced order, no response or anything and and it stuck in pending for weeks, finally get s...
Hi.Is there a way to directly check if Openreach have a fault registered that would affect my broadband connection? I was upgraded to fibre by Vodafone on 31st July and have had no internet since. They failed to resolve anything so I cancelled and sw...
Hi I'm new customer and ive been waiting 3 and half weeks to be set up and I still ain't been set up so I just phoned ee and they told me that it's going to take longer has anyone else had this issue before
Hi.I was wandering if I would gain any advantage by connecting a TP link AX to my EE Smart hub to take up the WiF i side of things. My BB is still copper 'I live out in the sticks' I get roughly 32Mbps.I realise I won't get faster speeds, but I wande...
Everything works fine within the house. Plugged ethernet cable into Port 2 on FTTP Openreach white box modem to reach garden shed, with new TPLink router and it will not get a WAN IP address. I can give as much details as you like! Tried new cables t...
Is anyone else having problems with Broadband. We got connected on 22nd August and have had nothing but problems. Engineer had to change white box on the wall yesterday as was faulty and all was fine but then later in the day lost connection or kept ...
Hi there... I've had a sim only account for nearly a year. Around 3 months ago I moved from BT broadband to EE broadband. For the last 3 months I have never been able to look at anything at all to do with my broadband. Neither online or on the app. I...
Basically as the title says.I don't have a current screenshot so I've had to rip one from the internet, and the screenshot I've got is from an RT, not a DSL Model, but the options are the same. I'm not really sure what the issue is here? I've followe...
