Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello allJust before calling EE, we went live just over two weeks ago and now wish I’d gone 1.6gbps, the guide on the phone during sales call said I can upgrade in contract but not downgrade, so is it possible now to upgrade from gigabit essentials t...
My Full Fibre Internet went down yesterday around 12.30pm - PON light red. The service status said network issues in the area expect service to resume at 5.39pm yesterday. It's still on red. I've called ee a couple of times with them repeating its a ...
Bit dissapointed with EE, Openreach website says the 1.8 Gb connection is available to me in our area, so i contacted & asked if i could upgrade was told it was only for new customers taking the busiest home package, this seems extremely strange as i...
Everytime I log into the Broadband Offers Page - I get this error. It’s been doing it for weeks!Does anyone know how to fix? Or is it having to call?I currently have 4 Sim Only’s with EE and wanted to add the 1.6Gb broadband package.
I have recently moved from BT to EE for broadband and digital voice. Although EE sent me a new router and smart wifi devices, I have retained my original BT Advanced Digital Home Phones with Alexa. I've re-registered these phones to the new router, a...
Anybody else having broadband issues lately?
Any known outages in the area CM1 today ?
I recently git the 1Gbp full fibre and had to relocate my router which means I have poor WiFi signal in my upstairs rooms. EE unfortunately didn't offer me their Smart wifi as part of my signup and now I am kind of stuck on how to boost my wifi sign...
So two things I need to have my main point rewired to another room had my garage converted to a gaming room and having my PC hard wired to the router is what I want to have done, how do I get EE to come do this for me?I upgraded to full fibre on Frid...
Hi All, I Have been a loyal BT customer for countless years and was eventually assimilated into the EE fold. Part of that was the issue of a new Smart Hub, and assured would be a seamless transition.So prior EE had a full fibre BT package and Hub a...
