Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Likewise. A total nightmare when renewing my contrct with BT on 22 July 24 was informed that I had to go digital with EE (we know there is no fibre in our village and doubt that there ever will be - engineer cofirmed ours would still come via overhe...
I first signed up with ee about 6mths ago and was told by an engineer that they couldn't connect me because the property below had my line advising me to phone ee and request to be moved to bt, I join bt and the new engineer says its already setup th...
I called EE as I was out of contract, they gave me a deal but it included changing from BT Halo 3 plus broadband to EE broadband, I kept asking the person doing this that I did not want my home broadband changed in any way, they assured me it will s...
Good Afternoon,We recently had the 'Fibre 900 WiFi 7 package installed into our home roughly 3 weeks ago. Since then we have had nothing but problems. We lost internet within the first day & had an engineer come our refit out fibre line due to the or...
I'm considering getting the 900/110 service on EE broadband. I already have a router (N100 miniPC running opnsense) that I will continue using as router since I run a number of things on there including packet inspection etc.Can the BT provided route...
HiI moved from BT to EE on the 4th of September, and ever since then, I've lost caller display. It was working perfectly up until migration day (4th of Sep)I've called up EE around 3 times since then. I had an engineer out who couldn't see any physic...
Hi been a BT customer for as long as i can remember and have been on there 900mb package it wasent the cheapest option out there when coming to renew(contract is up on the 12th December).Rang BT no real deals so was told i had to give my 30 days noti...
I have recently installed a new EE router and 3 mesh boxes around my property to get good wireless coverage. I have now reinstalled my Sonos S1 kit , 4 items , including a Connect plugged into the router which feeds the other items on Sonos own wire...
My broadband was changed to a different person's name. Due to this I have had to make a new broadband contract because its illegal fkr then to change it back. Now after months I am being chased with end of contract payment which every CS person tells...
We joined in August from BT, where the parental controls were brilliant. We are still battling with EE because the app won't connect to the router, so we can't use the controls at all. The various people at EE we have spoken to have delayed and placa...
