Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi EE Community,We recently switched from BT Full Fibre 900mb service to EE's equivalent (plus hybrid connect). Having used the service for 2 full days while working from home, my partner and I have both had "Poor Connectivity" during Zoom calls. Thi...
Has anyone tried to run a broadband speed test whilst in the Hub Manager.Everytime i click of the link it takes me to a web page about having an EE registration Register for an EE ID | Profile Help | EEHow do you run a meaningful speedtest as 'close...
Since getting broadband with EE/BT openreach, there have been continual takeover attempts. I have had EE broadband for 3 weeks. Every 2-3 days I get letters, texts and emails telling me there has been a take over attempt on my Internet. I have been o...
Please can someone help. I've just been changed over from BT landline and broadband to EE landline and Broadband, or at least I should have been. Apparently the system is ready, So they have cut off my previous landline. Howver I have not received ...
Battling with this extender - has a blue light but shows no devices? and shows not connected to Hub on the AppMy concern is it is just dormant and not really effective - I have reset and re-connected multiple times - any ideas?Other extender is fine ...
I am a ee broandband customer I joined from bt, when setting my broadband contract i was offered by the staff I spoken with that if i join mobile contract they will pay the cancellation fee of my previous network which I agreed, it was only just unde...
My Internet was meant to be up and running on Monday 28th I still have no connection. There is nothing wrong my end. Seems to be an issue with EE.
Recently transferred from BT to EE for Broadband. Because of the possibility double billing from BT & EE, EE advised not to set up a DD with them until end of May. I have followed their instructions & in the last couple of days tried to set one up ...
Hi Looks like a few people have had similar issues but I’ve switched from BT FTTC to EE full fibre. Had Openreach out to install new hardware, all green lights on the box but router won’t connect to the internet. Hub Manager says my broadband connect...
