Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently switched to EE broadband form Virgin. The serice is much better. But I keep having difficulty accessing my Marcus UK bank account and also ITV X. Both dispaly a message that I am abroad when I am actually in London. I have checked my ...
How do I connect my smart home devices to an EE smart hub. I keep getting messages that I'm trying to connect 2.4 gh devices to a 5gh wifi. Is it even possible or is the smart hub effectively useless.
I want to view my bill
Hi is anyone else having problems with their landline internet, since last night 26th of october im getting no internet, rebooted the hub even disconnected it then reconnected it, gone on today, got some form of internet but alot of stuff not loadi...
I have recently switched to full fibre and it has given me periodic ping spikes. It'll hop between 13-25ms and every couple of minutes jump to 300-1000+ (Highest I saw was 7,000). This is booting me out of my work calls, online games, and generally b...
Hi everybody,I have just received the new Smart Hub Plus. This hub has only 4 ethernet ports but at home, I have more devices to connect using ethernet (not only the WiFi). I would like advice about what hub I can buy to "extend" the ethernet capacit...
Old phone not working with digital. EE sent an adapter. Set up. Solid green light. Still not working.Bought a BT landline phone. Repeat set up. Still no dial tone?What next, please.
I am writing to dispute the charges on my most recent bill, dated 19th October 2024. My contract with EE ended on 3rd October 2024, and I switched to a new broadband provider on 12th October 2024.I understand that my EE services continued until the s...
Hi, Having recently moved over to EE from talktalk I tried to have my landline number ported across with the new service. FTTP line fitted by openreach and the internet is great. The problem is my landline didn't go live and after numerous phone call...
