Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...
I’m with EE for broadband and noticed this morning that my router light was flashing. No internet. Checked all connections, turned router off, waited, turned it back on. Still no internet. Had a text from my neighbour to ask if I my internet connect...
Unable to see recent bills. Just not there via Manage Broadband.
I moved from o2 to EE some time ago with my joint mobile contract. On a further visit to the local store i was told they could provide me with my broadband and tv cheaper than Sky so I switched. I am now paying £93 per month for 2 mobile accounts, my...
Just installed our new kit for EE broadbandThe Hybrid hub that we received did not have the two antennae and was also missing the power adaptorWho do I contact about this?Thank you
Im having the same problem, ive spoken to ee and have been told the new ee smart hub isnt so smart ,as they are having trouble with them, ive had my full fibre fitted 3 weeks and still havent had it connect a full day without issues , im now on my 3 ...
I have just switched broadband from BT to EE, smart hub plus installed no problems., working fine. Cannot get Canon TS3550 WI-FI printer to work no being recognised on my IPAD.
Some reason my internet has been funny and won’t work on Disney Netflix ect even the firestick only working on my phone ? Anyone got any ideas ?
Bought this internet booster as no signal in my kitchen and although get full bars on my phone won’t connect to internet. Any advice please
Joined EE in July. As yet still not received the latest equient. Rang to order as was missed off my delivery/order at the start.Was told the old BT equipment I have is fine and does the job. But I could have the new equipment to try to see if my s...
