17-03-2025 05:20 PM
So why on average I'm only getting 250Mbps?
What's going on?
17-03-2025 05:36 PM
How are you testing your speed?
17-03-2025 05:38 PM
How are you measuring its speed at 250 Meg? All ISPs can only supply, quote & guarantee BB connection speeds to the router. Beyond that, particularly over WiFi, is up to you.
Have you run the speed test in the EE app? That will not only measure the connection speeds you are getting at the router as well as speeds to the device from which you are testing.
17-03-2025 06:28 PM
How do you do a speed test it in the app? I can't find it anywhere.
17-03-2025 06:28 PM
Wifi
17-03-2025 06:30 PM
So if I plug in an Ethernet at the back of the router then I should get a minimum of 700?
17-03-2025 07:42 PM
As @XRaySpeX has suggested, any guarantee is to the router. Everything beyond is down to your kit and environment. Same with all ISPs.
Test it in the app. The result will be to the router, then over WiFi to the device you ran the test from, eg
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18-03-2025 07:32 AM
@MUSH247 You seem to be struggling with some fact's, you have a 900/700 advised, but IF your device is NOT capable off maintaining the minimum 700mb/s download speed which MANY are then you WILL not get that speed, the device HAS to be capable off doing so.... Speed test's do not prove much, you only need one good device to make sure that you have a good package and speed system as sold.
18-03-2025 09:00 AM
I'm on Fibre 500 with a Wifi 6 router and there's a significant difference in speed that I can achieve depending whether I'm on the 2.4GHz band or the 5GHz band.
As an example with my iPhone 11 in a different room to the router I can get 450+ Mbps on the 5GHz band but 120Mbps on the 2.4GHz band. So that's another factor to consider.
Having a great speed is useful for multi-user households where there's a lot of streaming/gaming going on but otherwise little benefit.