New Broadband Order

[Dean163]

I received a parcel today for my new broadband activation which was supposed to be a tv box, smart hub and booster but all I have received is the booster royal mail says parcel is delivered do I expect another package with tv box, and smart hub or are they missing.

[Lesley_W · Accepted solution]

Hi @Dean163 

Welcome to our community.

It's normal for these items to arrive separately so keep an eye out for any updates for the other items you're expecting,

Lesley