Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello, I am about to transfer over to EE full fibre broadband from BT part fibre (BT SH 2) I live in a 3 storey house that is difficult to impossible to reach all areas with normal Wi-Fi. Once Full Fibre is routed in, the kit sent to set up is the EE...
When I moved from BT to EE, I was not given an EE hub. I was told my BT Hub would be fine. Since I moved, my Skybox repeatedly loses contact with the hub, meaning irritating need to reset. Can I demand an EE hub?
Hi my next bill Is saying it will be taken from my account on the 21st but can it be taken from my account on the 23rd please as that's my payday. And that date every month as that's when the money for my bill will be in my account I would really app...
Hi, appreciate any advise given.My Bt internet was working fine and EE took over my broadband and phone (accidentally) they took the wrong line as they were suppose to take the garden room.Since then our speeds have dropped to 18GB. Wi-fi doesn’t rea...
Hi all, Over the past week I have been having really bad latency issues with my service across multiple devices. The service up until the past week has been great with no issues what so ever but has deteriorated to the point where I'm unable to do an...
Hi,I want to mount my smart wifi disc but to do so I need to remove the stand. Any suggestions?Cheers.
I’m new to EE TV & broadband & am using the TV via WiFi as there’s no easy way to run an Ethernet cable to the router due to where the BT Openreach box is installed (behind a cupboard door!). The TV box in the lounge works really well but the second ...
I signed up to EE on condition of them paying off my talk Talk remainder etc.I NEVER got a contract through. I had issues getting my various accounts to show inline too. Now billed for first BB an they are chargingme £32 for the equipment delivery co...
Please could you tell me why I am paying over £24.00 for my digital phone and £74.00 for braodband.I was with BT since 1969 and my bill came to just over £72.00 for both?Patricia Goodall
Should there be a dial tone when an old phone handset is connected via a device adapter?The handset has a dial tone when plugged into the socket at the back of the router, rings & works OK. When plugged into the device adapter it rings OK when teste...
