Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is the app speed test feature ever going to get fixed? It’s been like this a while.I know there’s alternatives and I’ve used them all.I like the EE app one tho as it includes speed over WiFi to the device initiating the testing.
It is possible to contact a network specialist at EE or BT to help resolve a problem. I am unable to access a particular domain and its services over my broadband connection. I am able to access the domain and its services over the EE mobile network...
Hi All, hoping someone can give me an authoritative answer to this, as I've had conflicting info in another forum. I'm currently getting Broadband and phone from BT, and I've been with them for several years - I'm now getting ripped off to the tune...
I have just transferred from BT FTTP to EE FTTP. The BT Smart Hub 2 has been replaced with the EE equivalent. It is set up and working but I used to be see all the event logs on the BT hub, the logs on the EE hub are too basic for me and I would lik...
I look after my nan and grandads phone and broadband bill as I work from here on occasion. They have wireless phones that do work however they are so quite and they are both hard of hearing and now due to the digital voice requirement their larger ph...
Just signed up with EE to migrate broadband AND my current PSTN number to EE broadband and voip from Plus Net.Have existing (obviously different) VOIP number with The Number People using my Gigaset N300 IP cordless phone system.Had to configure the N...
Hi Anyone had issue's with some of their device's not showing up on the app ?. I've set parental controls to disable the wifi at certain times and added all of the kids devices to the group but after working for a few months the devices have disappea...
We've finally got a broadband alternative after years of VM 1Gig service, so I was looking to replace with similar or better with EE. The Full Fibre Gigabit Essentials offers Smart Hybrid Connect for an additional £7, but Busiest Home Bundle doesn't ...
I have recently switched from BT Broadband to EE, I still have my old BT Hub, when will I receive a new EE hub?There isn't anything wrong with the hub, except that it's an old BT one and about 5 years old. I thought that with switching, they would r...
Hi I’ve now paid my bill which was 5 days over how do I get my broadband reinstated
