Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Literally just installed my EE router after migrating from BT and already I have some problems.1) I also have 2 mobile phones transferred from BT and I was promised to keep the numbers, but the sim card packets have just default numbers on them so as...
I have been with EE for a while now after transferring from BT. I was left with the same BT hub and it has supposedly the latest firmware v0.43.01.15019-BT. The app used to work and I setup some wifi control groups. I have now lost the ability for th...
I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...
HiI have upgraded my EE broadband package to pay for the new WiFi 7 router. I am unable to link it to the app ( like the Smart Hub Plus).Can anyone advise me how to reduce the aqua green light please. I can't do it via the App due to the above.Thanks...
I told last month I am not used Internet kindly cancel it
I am coming to EE from Sky and I was wondering is the Smart hub plus easy to set up. Also my Sky broadband is connected to a landline so how does the EE Smart hub plus work with no landline needed. If it goes of fibre how do I connect it to that as I...
So I went to an EE store today to try and switch from BT broadband to New EE so I could get the 1.6gbs package and Wifi 7 , But it seems I am unable to at the moment as I have BT/EE TV and it seems the Busiest Home package currently is not available...
Hi I go live for new EE broadband ultrafast 500 this friday and wondering what are the thoughts on the router seems like the latest model ee smart hub plus sh32b and wondering if this would suffice for wireless as heard issues that it is quite poor a...
Hi All,I'm not sure if anyone else has encountered this, but I'm facing an issue with upgrading my EE broadband.Last year, I switched from BT to EE to take advantage of their mesh system. I've received emails about upgrading to a faster speed at a lo...
I'm with BT. We used to have a BT WIFI app that would automatically connect to BT WIFI hotspots.Since the move to EE I now need to do a lengthily website log-in and password entry every time I want to use an EE hotspot.Also, my son used to be able to...
