Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
As part of the offer of up to £300 switch to ee, I've been able to receive early charges for broadband. But now trying for costs of tv package costs from sky, I'm being told its only for broadband switch , is this true ?
HiWe have just erected a new studio in our garden. It is connected to the house router by an armoured cat 6 cable. What additional kit do I need to provide wifi for several devices in the new building? Any suggestions as to a cost effective way to do...
Our BT broadband contract came to an end so we've moved fully to EE now and been sent out an EE Smart Hub Plus to replace our BT Smart Hub 2. There seems to be a considerable reduction in range with the new EE box and an unstable or poor wifi connect...
Hi, I have a problem with my broadband and Smart Hub today was the day of activation and I received a confirmation email that everything is fine and I can use it but it kept flashing orange, it was on all day, I restarted it, everything is connected ...
Hi, I received a modem from EE and the internet is not working, what should I do?
Evening everyone,I have been suffering from an odd issue the last 8 weeks or so and it's getting to the point where it's unbearable. I have EE 1.6Gbit service and the Smart Hub Plus. It has been solid for 2 years with no issues but recently started p...
I haven't had internet since Thursday of last week. I've tried disconnecting the hub and the cables... The hub lights up green and sometimes bright blue, which means there's internet, but the box with the cables only shows two lights when there shoul...
Has anyone received their switch credit I have waited over 28 days. I have had no communication to say my email has been received and have now sent several more. None have been answered!
Hi All,I'm currently on an EE FTTP 900 connection, but the wifi coverage is poor, my house is solid brick and my current BT discs are dying - does anyone know if I can purchase a smart hub pro 7 and replace my smarthub 6? I'M also waiting for a new p...
I am in the process of moving home, and it is not apparent that the service offering that I currently receive today, will be available at the new property. Does anyone know what happens if the service i pay for now is not available.I'm mid-contract, ...
