Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am trying to set up the online app finally. But i have lost my account number and it is not taking or accepting my mobile number. Any siggestions?
Hi. I have just purchased the 1.6gb package. All ok other than the speed between desktop pc and router (located next to each other). Have spoken with EE tech support and they state that the 3 Ethernet ports on the router are 2.5gb indicating that my...
I need to move one of my extenders to a spot where there are no plug sockets available. My thought was to simply buy an extension cable for the power supply. But it turns out that every extension cable I found has a 5.5mm barrel connection, whereas E...
I have been part of what I seem to remember is Migration trial for some time. There is nothing active on my trial account but my bill is paid every month but not by me. Is there someone human I can talk to to find out what is going on with my accoun...
I've been with a few providers over the last 30 years or more and my experience with EE at present is a total disgrace on what should have been a simple switch over from Sky to EE for my broadband and landline (I already have a mobile account with EE...
Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?
How can I blo k someone using my Internet as the ee app allows me to pause it but thier Internet still continues to work
I'd love to hear if anyone can validate this -- I've been fighting with an iOS power drain issue, but in fact it's actually a IPv6 issue which occurs both with the EE Homehub AND with a opnsense router. Basically it seems as if the EE network is brea...
Hello, can anyone help me, is there anyway possible for me to leave EE, the broadband I am receiving is absolutely shocking. I Was with Virgin Media for about 12 years but prices went too high so decided to try Britain's most voted reliable broadband...
Have just been sent SH7 Pro. Look in Hub Manager and no phone lozenge.How do I register and see details of my Digital Voice phones.Had no issues with previous box. EE Smart Hub Plus.Tried using the flaky app but that will not pair.Any guidance apprec...
