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Community Activity
Oxford street store review
I would like to say a big thank you to Ramz who was willing to take over an hour to help us with our situation . He was very patient and understanding and was even willing enough to help us talk to customer service on the phone. Despite having many c...
My Wi-Fi has become unbearably slow since yesterday
I have 1Gb speeds to the Smart Pro hub, and I have 2 Smart Extenders. Everything has been great for the last few months, until today.I was getting 500-600Mbps on my iPhone and other devices in the rooms where the extenders are located. Today, one o...
new phone not delivered -
A new Iphone was due to be delivered on Sunday by DPD - they were delayed by more than 3 hours so I had to reschedule. It should have come next day, but didn't. No communication from either. Neither DPD nor EE respond with help so I will be cancellin...
Placed a order
I placed a order for a new phone. It's took the first down payment out of my bank account but I haven't received any confirmation and can't track my order. Has my order been confirmed or not ? What do I do now ?
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
iPhone 16 Pro Max 1TB on back order?
Hi, I ordered a pro max 16 1TB in natural titanium today and the sales operator said it would be delivered tomorrow, I arranged with work to take the day off to be home for the delivery but it says - your back order is confirmed and I’m wondering why...
All Rounder iPhone sim only plan, Apple Watch data add-on question
Hello. I have just upgraded my plan and moved on to the All Rounder iPhone sim only plan today. When I was looking at the plan on the website it mentioned that it comes with unlimited data for your watch. I was wondering how long do you need to leave...
Finding an itemised bill on my EE Mobile
I have both broadband and a mobile with EE. On my broadband when I logged into myEE it shows my latest bill and previous, all itemised which is great. However, on my mobile I no longer have this. How do I see an itemised mobile phone bill.
How far back can I get old invoices for?
I need to process that I made a call in 2020 but I can see invoices that far back in my account. Does anyone know how far back the bills are held? thanks
