@ALL
Hey all, I thought all these threads had been joined together 😂 so reposting where I can.
The smart hubs are updating themselves over the next month or two as of the 28th of last month.
Check if your hub has updated to the newest software 1.13.1. To check this open a web/safari page and type in 192.168.1.254, select status, 3rd one down it will say app version.. newest update is 1.13.1 I believe. The update will activate itself not resetting your hub etc unless EE call you and tell you to reset it. for instance mine updated between 0256-0330hrs(am) on its own.
IOS users then go to the app store and download the new app update.
To check if your already on the new app update, click on the EE app and then select the outline of a person at the top right of the screen, in there right at the bottom will show the latest app version… 5.34.0 (715780).
For most IOS users, like myself, these 2 updates should now get your WiFi controls to work 👌mine are now working after these two updates.
For android users you can check your Hub software as above and check your relevant app stores to see if the update is now available, to my belief, as state via a text message I received from
To my knowledge there is a delay for android users due to the software not working properly, so you may still be on 5.33.0 for a little longer while they try to get it all to work properly before they release it. I will send the copied text I received after this post to explain for android users.
Hope this explains a bit better for some or all 👌ps I don’t work for EE lol I just helped along with some others with TMC to help get fixes for all 👌
IF I get anymore updates I will let you all know but there are a few threads with this issue so I may miss messaging here.
Eddy
