xko order
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16-06-2020 08:10 PM
Ordered Samsung buds had an email and a second today but still cant track the order?? Does this mean it's not gone ahead???
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17-06-2020 06:44 AM
@Toni1987 No not at all. You’ve had an XKO number that’s just an order number you’ll get a tracking number once the item as been allocated to you.
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17-06-2020 07:18 AM
So theres a possibility the item might not be still allocated to me then??
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17-06-2020 08:41 AM
Good Morning @Toni1987.
What did the second email advise?
I can see the Samsung Buds are all currently in stock.
Katie 🙂
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17-06-2020 08:52 AM
It said my order is winging it's way to me and I'd receive a TC from DPD but how long does this normally take??
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17-06-2020 09:00 AM
Hello @Toni1987.
If this has been dispatched, you should receive a text from DPD within 24 hours with your one-hour delivery slot.
It sounds like your order has been received.
Katie 🙂
