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really struggling to login to BT Sport - Add On

Medazzaland1
Visitor

‎09-09-2021 09:29 AM

Hi All 

Really need some help logging into BT Sport

 

I have used BT Sport before via my EE Mobile via ' add on' - which says i am then using ( and being charged for BT) 

 

When I try to log into the App I get caught in a loop in terms of new password / user ID and cant use the service ? 

 

I have contacted BT who pushed me back at EE to resolve. I spent over an hour on chat with EE advisor who couldn't resolve and promised me a call back from someone who could help - This call hasn't happened ( over a week ago) and i still cant use the App

 

Genuinely confused about my ID's but ultimately need help and my EE App has me using the BT Sport App ( which i cant) 

 

Please help !!!   

0 Helpful
1 REPLY 1
Christopher_B
EE Employee

‎09-09-2021 11:43 AM

Hi @Medazzaland1

 

I hope you're well and having a nice day, other than this issue of course.

 

I've sent you a private message about this, please take a look when you get the chance.

 

Thanks 

 

Chris