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EE Price hikes

I'm preparing to leave EE. Stupid increase in prices for their basic mobile packages. I cannot afford this. What are they doing offering 10GB as a basic mobile package? Don't they read? MoneySavingExpert (admittedly 2019 survey) says 69% of people su...

4G Mini Mobile Wifi

I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...

MrsAnneK by • Explorer
  • 22 Views
  • 2 replies
  • 0 Helpful

Smart Hub 2 - USB Networking

Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network.  At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...

MBRE_01 by • Investigator
  • 5195 Views
  • 17 replies
  • 14 Helpful

Zero’d out my data

Paid for unlimited data, one week later account says I have zero gb left. Tried to call and the call drops. This is ridiculous. Im on vaca and need my data!

Ungers6 by • Visitor
  • 21 Views
  • 1 replies
  • 1 Helpful

Router

Got a new router 2 weeks ago and it's absolute pants, much weaker than last one and keeps cutting out. Bot keeps saying that there's a problem that should be resolved in a few hours, but it never is. Any thoughts..? 

Using EE/BT wifi hotspots

So I’ve just had EE broadband installed and I have the EE app. As far as I can tell I have the app connected to my router. How do I connect to the EE/BT WiFi hotspots I come across in public? Do I automatically connect? Do I select the hotspot when I...

Re: Orders getting cancelled

My wife has placed an order and was asked to give her phone number as she doesn’t have a phone number she used mine. I received a cancellation text with no explanation. We can’t resolve this as every number will call connects to my account with ee an...

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