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08-05-2020 11:11 PM
Heya, I recently bought a early upgrade and I didn’t get a email saying I’ve bought it. Should I be worried...?
09-05-2020 12:36 AM
This also happened to me when I ordered on the 5th. I called customer service on 0800317720 and my order had actually been cancelled but EE had no told me. My money had left my account as well. So now I have to wait for them to completely end the old order and re process it again.
Give them a call just incase this is the same for you. Its happened to a few people who are upgrading.