Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15530 Views
  • 51 replies
  • 65 Helpful

Watch Plan

I used to have an Apple Watch, but I do not use it any more.  How can I remove the watch plan, which seems to be costing me 17 pounds a month, from my account, please? Thank you.

Resolved! Change 'go live' date for home broadband

I have just placed an order for EE fibre broadband and been given a 'go live' date of 26th May.Does anyone know if I can amend this to a future date? I wish to 'go live' on the 4th June when my old supplier contract ends.Thanks,Fredgar

Fredgar by Explorer
  • 1730 Views
  • 2 replies
  • 1 Helpful

My order

Hi I was meant to receive my order yesterday and I never got it it said between 10 and 12 yesterday and my other phone is broken I placed my order two nights ago and I got the next day delivery. I have my order reference number but it won’t let me tr...

Aforsyth by Explorer
  • 467 Views
  • 3 replies
  • 0 Helpful

New customer

Ordered a new phone on Monday Haven’t heard anything so contacted EE and they said they haven’t got that in stock and can’t give me any indication of when it will be in stock. they offered me a lower model for the same price!! the phone I wanted is s...

Brad1716 by Investigator
  • 499 Views
  • 5 replies
  • 2 Helpful

new contract, no working sim card

hi I've got a rather lengthy and complicated problem I need advice on. I ordered a sim only contract on the 4th of November, I received my new SIM card with new number on the 8th. I could not add the number to my ee account online I kept getting a "n...

My early upgrade

Heya, I recently bought a early upgrade and I didn’t get a email saying I’ve bought it. Should I be worried...? 

Resolved! S20 delivery canceled

I cant believe what just happened. I had a preorder for a s20 ultra 512gb since 24 of February. After 2 months an sales agent admitted EE cant provide this model so he persuaded me to chose the smaller model 128gb so they cancel that order and made a...

Galaxy Watch

Hi i want to add a Galaxy Watch to my plan & wanted to know if it's compatible with the S20+

DaveyRey by Visitor
  • 630 Views
  • 2 replies
  • 0 Helpful

Resolved! Pixel stand no longer charges wirelessly.

I have had a pixel stand that has unilaterally stopped charging wirelessly since last night- No previous issues but now no orange light and no  charging.  Checked Google site and it recommended putting stand  on to forget under pairing and to pair th...

Hip_Hop_Rob by Established Contributor
  • 2157 Views
  • 10 replies
  • 1 Helpful

Re: Our response to the coronavirus

Hi, I renewed my contract but EE emailed me asking me to call them to answer a couple of questions first. Obviously this is not an essential call but I need to know the best way to answer the questions without speaking directly to an assistant? Thank...

Kingrorz by Explorer
  • 480 Views
  • 3 replies
  • 1 Helpful