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ipad stopped connecting to roaming EE device.

Nancy9
Visitor

‎13-05-2021 12:40 PM

I have a few issues but firstly. I have an ipad air I have used with a roaming EE device for a couple of years then a box came up on my connection with the ipad, saying I think that it needed to change to a more updated equipment and gave some numbers as a suggestion. Now I cant log on using my ipad. I can still use the device with my lap top. Every time I log on with my lap top a box tells me I am not secure using this device.

Whats going on here this was my purpose for purchasing the device in the first place.  

How can I use my ipad again ?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎13-05-2021 02:04 PM - edited ‎13-05-2021 02:07 PM

@Nancy9   What’s a roaming EE device ? as to my knowledge there is no such device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Chris_B

‎13-05-2021 04:55 PM

Do you mean an EE mobile BB router?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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