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12 month smart contracts sim only

keke74
Established Contributor
Established Contributor

‎08-11-2021 01:53 PM

Afternoon

 

Sim only plan question here.

 

Does anybody know why EE have stopped doing 12 month contracts on Smart Plans? I tried to renew my contract over the phone (as my previous one had expired) and  was offered the opportunity to pay more than my current plan on a longer contract. 

 

I need roaming, which has increased the cost on this new contract too.


Far from ideal and has made me consider whether I need to leave EE to get a better deal.

 

Anyone had experience of getting a 12 month plan recently?

thanks

Keith

0 Helpful
2 REPLIES 2
EssexBoyEE
Ace Contributor
Ace Contributor

‎08-11-2021 01:58 PM

If you're happy with your current SIM Only plan and it includes roaming why not just stay on that plan rather than upgrade.

bristolian
EE Community Star
EE Community Star

‎09-11-2021 07:15 PM

@keke74 wrote:

Does anybody know why EE have stopped doing 12 month contracts on Smart Plans? I tried to renew my contract over the phone (as my previous one had expired)

Mobile contracts don't expire, they simply end the minimum term and then continue on a rolling monthly basis.

0 Helpful