ipad stopped connecting to roaming EE device.

Nancy9
Visitor

I have a few issues but firstly. I have an ipad air I have used with a roaming EE device for a couple of years then a box came up on my connection with the ipad, saying I think that it needed to change to a more updated equipment and gave some numbers as a suggestion. Now I cant log on using my ipad. I can still use the device with my lap top. Every time I log on with my lap top a box tells me I am not secure using this device.

Whats going on here this was my purpose for purchasing the device in the first place.  

How can I use my ipad again ?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Nancy9   What’s a roaming EE device ? as to my knowledge there is no such device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Do you mean an EE mobile BB router?

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