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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

Resolved! Removing iPad from plan

I'm currently paying monthly for an iPhone and an iPad. I've had the iPad for a while now (roughly 2 years) and want to stop paying it and only want to pay for the phone. Is this any way to do this through the website or will I need to contact custom...

No service data temporarily not offered

Hi my galaxy A5 has been receiving "no data service temporarily notoffered" message constantly over the last week.All services are working fine and no issues are reported on the network status checker.Can you please give advice on stopping this messa...

4G

Hi im due an upgrade but want a sim only deal as i love my phone but all the deals on offer are 5G and my phone only supports 4G?

Fordy1 by Visitor
  • 406 Views
  • 1 replies
  • 1 Helpful

Resolved! sim card

replacement sim card not working in new devise.The letter stated that all i had to do was insert the sim and that it would work.Sim card still not working after 10 hours.Any help with this matter would be much appreciated thanks

william4 by Investigator
  • 1385 Views
  • 3 replies
  • 1 Helpful

EE Fibre Max 100 User experiences?

Before leaving BT Fibre 2 for EE Fibre Max 100 Broadband, I have a couple of questions for current users, please:1. Are current users happy with the EE Broadband service in terms of expected speeds, reliability and particularly the WiFi range? With B...

Aphid by Established Contributor
  • 814 Views
  • 7 replies
  • 3 Helpful

ipad stopped connecting to roaming EE device.

I have a few issues but firstly. I have an ipad air I have used with a roaming EE device for a couple of years then a box came up on my connection with the ipad, saying I think that it needed to change to a more updated equipment and gave some number...

Nancy9 by Visitor
  • 599 Views
  • 2 replies
  • 0 Helpful

Connecting Smart Devices to Hub/Alexa - 2.4 GHZ or 5 GHZ?

Hello there,Trying to connect some smart plugs via my EE Smart Hub to Alexa but not getting anywhere.One of the options in the smart plugs FAQ is to check whether the frequency of the hub is 2.4 GHZ or 5GHZ. How can I find out the frequency of my Sma...

PhillT by Visitor
  • 3949 Views
  • 8 replies
  • 1 Helpful

Resolved! Sim Card

Hi,  I have just upgraded my Sim only contract. Will I receive a new sim or does it stay on the same SIM card? thank you!