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Re: Urgent Assistance Needed for Account Top-Up
Subject: Assistance Required for Electronic Voucher Top-Up Dear EE, Support Team. I am currently abroad and unable to top up my account using an electronic voucher. Unfortunately, I cannot send SMS messages, make calls, or reach any advisors for assi...
XBOX gamepass link not working
I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me
Unable to activate my TNT Sports subscription
On May 4th 2025 I got a free TNT Sports Subscription following an upgrade. EE sent me a text (from 150) saying to activate, go to link ee.co.uk/tntsports. This is no help whatsover. And states I have nothing to activate. That was on the app, and I ha...
I should never have contacted EE - or is that BT?!
It has taken three attempts to renew my contracts this week. I’ve been out of contract for quite a while but that was fine. I wish I’d left it that way after my experiences this week! I am now on my third attempt to put these contracts in place! The ...
HR Email or Number Contact
Hello, I'm a former employee for EE having left recently and need to contact HR, does anyone know or would be able to private message me with the email address or a phone number so I can contact HR please? Thank you!
Phone says its connected to wifi, but will not download phone updates
HiI have a sony xperia, the problem i have is, is as followsThe phone says it is connected to wifi, however, my mobile data usage is high, and when i need to do a phone software update,it says can only download via wifi, but it says im connected, wif...
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?
Resolved! Possible Scam
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...
Resolved! EE TV app “No subscription found”
HiI recently moved from BT to EE and took the Big Sport package. When I start up the EE TV app on my iPad it says no subscription found. Is this because I didn’t take any entertainment package? I thought as a bare minimum I could stream the free to a...
Satellite Messaging
Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....
