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26-12-2021 04:06 PM
This does not work!. Tried using it to top up and got message saying I need to turn off WiFI. If I turn off Wi Fi I lose the internet, Very clever EE
27-12-2021 09:10 AM
Hi @Crofter10
Thanks for coming to the community.
Did you use this link My EE - Anonymous Top up?
Thanks.
Leanne.
12-01-2022 07:45 PM
The pages from EE tell me that I have to "turn off wifi" and then continue. But if I do that I cannot access the internet. Not very clever!
12-01-2022 07:46 PM
I may well be joining you in moving. It is actually easier to use non EE websites to top up!
12-01-2022 09:42 PM
@Crofter10 : It really means disconnect from your fixed BB router. You still need to connect by WiFi to your mobile router. What it's getting at is to come off your fixed BB & go to connecting by SIM. It's stupid mobile-centric EE mixing up WiFi with BB.
That link does not top you up but lets you buy more data with whatever credit you have. To top-up that credit 1st use the link @Leanne_T gave you.
13-01-2022 07:44 AM
Hi @Crofter10,
add-on.ee.co.uk/purchase is zero rated so you can always access it over mobile data.
Hope this helps.
James