Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2852 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15944 Views
  • 51 replies
  • 65 Helpful

Website keeps crashing after attempts to order my new upgrade

I’ve been trying for the past hour or so to pay for my new phone (paying an early upgrade fee). Every time I get to the confirm tab after entering all my details etc... the website crashes and gives me a “this page cannot be found” Or “our website is...

moll_hb by Explorer
  • 1423 Views
  • 9 replies
  • 0 Helpful

Unlimited plan only 100GB data?

I have unlimited plan, but why it shows me there’s only 100gb available? And when I used 8pGB data I told me I’ve used 70% of the total data.  Is this a fake unlimited or what?

Resolved! Data gifting

Can I gift data from my pay monthly phone plan to a flex sim on the same account

MattHrv by Contributor
  • 1528 Views
  • 3 replies
  • 1 Helpful

EE App not updating New Device

Well got my New Apple iPhone 12 Mini on 04/04/2021 - EE App still showing my old Device Apple iPhone 8 !!!! Despite several wasted phone calls to EE - no change How hard is it to update details in this modern time we are in 2021 are we not.I have bee...

KathKR59 by Contributor
  • 1052 Views
  • 6 replies
  • 1 Helpful

Resolved! EE app displaying wrong device

I got my EE SIM today and I thought I will try my phone SIM in my BT 4G Portable Hotspot, and it works fine. But the problem I'm facing is that in the My EE app under my number it says BT 4G Wi-fi Hotspot, even though that's not the device that the S...

Oskar4 by Investigator
  • 2008 Views
  • 4 replies
  • 3 Helpful

International Credit Card

Hey, I'm trying to top up my payg account via the website, but when I try to pay it only gives me an option to use a UK address as the billing address. I've topped up a couple of times in the past, and that was never an issue. Charged my internationa...

Resolved! EE gave me the wrong unlock code for my phone

I enter my new sim from a new network and phone requested code. After sending my IMEI number to EE they emailed me a code for my Samsung Galaxy S10 plus.I tried this code multible times and I kept being told it was incorrect. Now it says enter MCK co...

AndrewTM by Investigator
  • 9389 Views
  • 20 replies
  • 5 Helpful