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Community Activity
Digital Voice distribution over ethernet
I currently have a BT broadband and voice service. From the BT box, the voice cable is directly wired inside the BT box to the back of my Cat 5 cabling distribution panel and connected to 4 sockets, providing me with 4 live extensions to distribute ...
Does EE sim work on the US version of the HMD Barbie phone?
Hi, i’m looking at getting one of the HMD barbie phones. both versions are available on UK amazon and i prefer the specs of the US version, will it work with my EE sim?
EE Smart Hub Plus and Wirelesss Extenders
I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...
Apple TV activation 6 month trial
Hi. I cannot get it to activate. I’m going through the EE app and a button pops up to activate through Apple.com. When I click on it it says there’s a problem and to try again later. I’ve been trying for a few weeks and still get the same error. What...
EE, The App And The Customer Advisors.
Im on the pro 900mbs , and its meant to be the minimum of 700mbs. Im getting 80mbs and the highest 180mbs. I shouldn't be paying for this. Actually my friend just said its going on 3 weeks. It's as slow as a snail . It takes forever for a page t...
Wrong address when viewing broadband service status or booking broadband upgrade
I have a really peculiar issue where my billing address and postal address for my EE account are showing my current address. But whenever I attempt to view the broadband service status in my area, or whenever I try to book an upgrade, it shows a comp...
New order
Hi. I recently became a new customer by ordering a new phone and number.The up front payment was taken out of my bank. I then received a text saying that my order was cancelled, but the money still left my bank. Please help! Thank you
Something gone wrong
When I log in to check my bill the page keeps coming up with (sorry somethings gone wrong) and I have to contact support. I have had nothing but problems since the switch from BT to EE even getting in contact with EE I have reported this issue 3 time...
Poor signal
I have moved and upgraded from BT to EE full fibre (1gb).On the old BT router I always have 5 bars no matter where I'm in the house, from the ground floor to the loft room, it never missed a beat.I now have an EE router and on the first floor the bar...
Separate My EE Access for Additional Line
I have an additional line on my EE account, which is my partner’s SIM card. At the moment, she can only access her account details (e.g. usage, allowances, etc.) by logging in through my “My EE” account using my username and password.i would like to ...
