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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2914 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16089 Views
  • 51 replies
  • 65 Helpful

Resolved! Broken screen/ no backed up data

Hi, I have a broken screen on my s20 note ultra and I do not have any cloud/sd etc backup of my files/photos etc. I can book a repair for the phone but it said on the repair booking page the phone will be wiped as part of the repair process. Is there...

Cass756 by Visitor
  • 2071 Views
  • 1 replies
  • 0 Helpful

Help with setup

Help!! I’ve moved my sim into my new iPhone 12 Pro Max! And it’s saying there are server issues and it’s not really doing much!! Not sure what’s wrong or what’s happened the phone is new from Apple so unlocked don’t know what to do!! Thank you 

Re: Data is disappearing!

Definitely a EE problem. I recently took out a sim only with 160gb only have 140gb left its not even been a month. Max I would do on 02 was no more than 15gb a month. Wish I never made the change now 

Mobigbig by Investigator
  • 891 Views
  • 6 replies
  • 1 Helpful

4g does surfing through

I’ve been struggling to surf through EE along my days shifts. The signal 4g shows in my screen but it does not surfing well also if I’m get a calling the backgrounds app are totally death. I used working in food delivery field and this is the first t...

Resolved! 20Gb in 8 days?

My daughter has had her data stopped after just 8 days on a 20Gb Business Sim OnlyShe used significantly less data on her previous provider and we only just swapped back to EE on the 18th. How can we check actual usage per day? I checked what she pre...

Paired Plan - Apple Watch 6 - SIM only

Dear All, I am a customer of EE with a sim only plan. I recently bought another iPhone (12) and an iwatch 6. I would like a sim only plan with EE in order to have such second mobile no. both on my iPhone 12 and iwatch 6. Please could you advise on wh...

albf126 by Visitor
  • 13722 Views
  • 8 replies
  • 1 Helpful

iPhone 12 delivery taking ages 😫

Does anybody know roughly how long it’s been taking for iPhone 12 delivery, when I ordered it said two weeks and it’s been that now and still hasn’t been dispatched

Kendal by Investigator
  • 2492 Views
  • 16 replies
  • 9 Helpful

Update for those waiting on iPhone 12 Pro

Hello If you're waiting on an iPhone 12 Pro, I have some bad news for you. Like many others, I have been waiting for my new iPhone (128gb in graphite) to be delivered today, however, no updates and no communication all day from EE on social media or ...

Micky1892 by Contributor
  • 2444 Views
  • 11 replies
  • 3 Helpful

Compatible smart watch?

Can anyone give me advice please? I have the Huawei P30 Pro, I want a smart watch that will be compatible with it? Does it have to be Huawei watch? If not, which ones could I consider? TIA 

Resolved! Changing phone number

Hi, I recently had a problem with someone,  where I was advised by the police and citizen advice to change my number so the person can't contact me. I'm on a pay monthly plan, I had a previous number from another broadband that I took with me to ee ....

Izitta by Visitor
  • 2013 Views
  • 1 replies
  • 1 Helpful