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20Gb in 8 days?

MeteorMotor
Visitor

My daughter has had her data stopped after just 8 days on a 20Gb Business Sim Only

She used significantly less data on her previous provider and we only just swapped back to EE on the 18th.

 

How can we check actual usage per day?

 

I checked what she previously used and we were 3 times in excess of previous use over a month?

 

I guess its a call to EE in the morning?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi and welcome to the community, @MeteorMotor.

 

Check out our 'How much data am I using on EE?' article. It may help understand the data usage.


Chris

View solution in original post

2 REPLIES 2
Northerner
Grand Master
Grand Master

Hi @MeteorMotor 

 

Look on the data app on her phone. That will tell you what data was used and by what service/app

 

Thanks

 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Christopher_G
EE Community Support Team

Hi and welcome to the community, @MeteorMotor.

 

Check out our 'How much data am I using on EE?' article. It may help understand the data usage.


Chris