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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Data breach? Receiving someone else’s personal data

This is a random one, as I can’t find after searching online anyone else having the same issue. I’ve had this contract with EE for nearly 2 years now. No issues until about 6 months ago. I started getting messages for ‘Annabel’ WhatsApp messages aski...

Kate0793 by Visitor
  • 949 Views
  • 1 replies
  • 0 Helpful

Positive feedback

Hi,I’d like to give some positive feedback but can’t find where to do so. As an NHS worker, ee gifted me unlimited data. My broadband (not ee) has stopped working and will not be fixed for a few days. I had to rely on mobile data for my work and for ...

Cannot sign up

Sweet Jesus... what a nightmare! I can't get a sim-only deal if I login, I can't add my overseas postcode as a previous address even though "overseas address" is selected, I can't contact them directly via phone from my skype number, I can't get the ...

Sim only plan

An agent offered me a better sim only deal for the same price I was paying. I did not know this started a new 24 month contract. Where do I stand as I want to start a family plan to save money.

Tooney91 by Visitor
  • 411 Views
  • 1 replies
  • 0 Helpful

Very Poor 4GEE Router Speeds

In the past 3 months or so my speeds have been dreadful on this router. No matter what time of the day my average download speed is less than 1Mbps. I have done everything I can to resolve the issue on my side (Restarted/reset router, changed the SIM...

Upgrade notification

Hi,I ordered an iPhone 12 pro Max yesterday with no notification of any delivery information any help is appreciated 

Sim card

I was told a week ago a new sim card would be sent, not received it.

stevew64 by Investigator
  • 401 Views
  • 1 replies
  • 0 Helpful

Help

Hi, My contract has finished and as I want to change networks I received a pac code and sent to new network provider, but it seems they changed my old EE number to their network super quick. But as a result I am unable to unlock my phone on the EE we...

FREEDOM1 by Explorer
  • 456 Views
  • 2 replies
  • 0 Helpful

Resolved! Broken screen/ no backed up data

Hi, I have a broken screen on my s20 note ultra and I do not have any cloud/sd etc backup of my files/photos etc. I can book a repair for the phone but it said on the repair booking page the phone will be wiped as part of the repair process. Is there...

Cass756 by Visitor
  • 2031 Views
  • 1 replies
  • 0 Helpful