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danieldavies08
Investigator
Investigator

Hi,

I ordered an iPhone 12 pro Max yesterday with no notification of any delivery information any help is appreciated 

9 REPLIES 9
James_B
EE Community Manager
EE Community Manager

Hi @danieldavies08,

 

Welcome to the EE Community. 🙂

 

Which model did you order?

 

Thanks

 

James

iPhone 12 Pro Max 128gb pacific blue

James_B
EE Community Manager
EE Community Manager

Hi @danieldavies08,

 

The current delivery guidance for that model is dispatch within one day. You should get a text message with tracking details soon.

 

James

It has been over 24 hours since I ordered it, it said I will receive a notification by now

James_B
EE Community Manager
EE Community Manager

Hi @danieldavies08,

 

Did you select a Monday to Friday delivery slot?

 

James

I didn’t have a choice, I was hoping it will come tomorrow

James_B
EE Community Manager
EE Community Manager

Hi @danieldavies08,

 

I would expect it to be delivered on Monday. You should receive tracking information before 8pm tomorrow.

 

James

Can I change delivery for tomorrow for an extra fee perhaps?

James_B
EE Community Manager
EE Community Manager

Hi @danieldavies08,

 

Sorry, it isn't possible to change your delivery slot once your order has been processed.

 

James