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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15541 Views
  • 51 replies
  • 65 Helpful

160G SIM but only 80 on her plan

Hi upgraded to SIM only yesterday on wife’s phone and took the £20/month and 160GB yet on her monthly usage she’s allocated 80G - am I missing something  should she be getting 160G or am I missing something?  

John1968 by Explorer
  • 496 Views
  • 3 replies
  • 0 Helpful

Successful email

Hi I placed an order for an iPhone XR and received a successful email and the upfront payment was takin out does This mean I have been accepted for the contract 

Apple Watch SE and unlimited phone data

Hi - I just received a birthday gift of an AppleWatch SE cellular. I want to add it to my phone plan and see its £7 per month. However, I am considering upgrading my phone to an iPhone 12 with unlimited data plan - does this plan (unlimited) cover th...

Resolved! Won't show tracking???

Hi, I ordered my early upgrade and I've had a confirmation email saying it is on its way but everytime I type in the order number to track it it says sorry something went wrong? 

No information

Hi I ordered a phone a few days ago. I have order number and payment has been taken from my bank. When will I hear something  

Anamazza1 by Investigator
  • 407 Views
  • 1 replies
  • 0 Helpful

Fone house phone - data

I got the phone yesterday signed up and it says it’s being refreshed tomorrow ? I’ve had it since yesterday it doesn’t need refreshing 

denonm1x by Investigator
  • 582 Views
  • 7 replies
  • 0 Helpful

Getting An Upgrade: The EE Saga

Well here is my story about my ongoing saga to get an EE upgrade. I received a text message telling me I could upgrade so on the 4th of February I did just that and ordered myself a new iPhone 11. Why not, I’ve got a promotion and deserve to treat my...

ashcymru by Visitor
  • 440 Views
  • 1 replies
  • 0 Helpful

Samsung galaxy ultra s21

My phone keeps overheating and freezing. Is anyone else having this issue? My old phone was a p30 pro and it never froze or overheated if I was doing multiple things. Considering spec wise, having a 16gb ram and 512 GB of storage I didn't think so ea...

Polaris19 by Investigator
  • 1253 Views
  • 7 replies
  • 2 Helpful

Anytime Upgrade

HiI upgraded my phone using Anytime Upgrade, received my envelope to send my Old Phone back to EE and sent my Old Phone back in the envelope with EEs sticker on for Special Delivery. I forgot to put my name and number in the envelope and just sent th...

JohnnyC by Valued Contributor
  • 505 Views
  • 3 replies
  • 0 Helpful

Unusual Data Usage

This account is also linked to the 4GEE Home router . I ran out of data today and bought an add on of 10 GB which was swallowed up. I then bought a 20GB add on which was used up after watching just 1.5hrs of Netflix. Surely this isn't correct. I have...

MoiraL by Visitor
  • 666 Views
  • 1 replies
  • 3 Helpful