160G SIM but only 80 on her plan

[John1968]

Hi upgraded to SIM only yesterday on wife’s phone and took the £20/month and 160GB 

yet on her monthly usage she’s allocated 80G - am I missing something 

should she be getting 160G or am I missing something?

[Katie_B]

Hello @John1968. 

How did you process this upgrade?

What reports when your wife texts AL to 150?

Katie 🙂

[John1968]

On line via the live chat 👍 free upgrade so moved to SIM only

See the photo


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[Katie_B]

Thanks for confirming @John1968.

Please can you advise what texting AL to 150 reports?

Katie.