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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Resolved! eSim - How to Buy One

I have just purchased an additional line sim card for my iPhone 11 Pro Max. Is this the same thing as an eSim or did I need to buy something different? The website is not very clear if I get a QR code for this sim card or not to register it as an eSi...

Add to plan

Hi i bought an apple MagSafe wallet on add to plan. Online it’s black and it does not offer any other colours or state colours may vary. it’s arrived and it’s saddle brown? I have rang to try and exchange it for a black one. I spoke to 2 people and t...

Robinsonboy1 by Established Contributor
  • 548 Views
  • 1 replies
  • 0 Helpful

Reset WiFi dongle password

Hi Guys. Hope ya can help me. I have just renewed my WiFi dongle so I can use firestick when working away from home. I topped it up and it worked fine yesterday. Now I am being asked to confirm password before it will connect. I know my password for ...

Boltadave by Investigator
  • 1672 Views
  • 2 replies
  • 3 Helpful

Key worker

As a household with 2 key workers both working from home, I have heard EE can provide a booster for our broadband for free. How do I claim this?

Router problem

The broadband router is not working smoothly. The orange light is on every now and then, and I have to reset the router. It works again but later similar problem occurs again. Does anyone overcome similar problem as this is so annoying? Doe anyone su...

Resolved! Faulty 4G Wifi unit

Hi Guys.Hello and nice to meet you all, sorry about the circumstances but I'm  lost as to what to do? I have a EE home broadband service which is faultless and no complaints. As I have also a mobile phone but I was given a 4G wifi unit from EE to whi...

Don_hci by Visitor
  • 1324 Views
  • 1 replies
  • 1 Helpful

Resolved! Where is my new sim?

Hi there, I ordered a new pay monthly SIM Card on saturday 24/04, understandably i know EE do not deliver on weekends as it’s not a working day. However it’s now 28/04 and still I haven’t had a Sim delivered - is this often a delay or does anybody kn...

jrocky10 by Explorer
  • 1345 Views
  • 2 replies
  • 0 Helpful