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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

iPhone 12 Pro max

Hello, today i decided to order a new iPhone 12 Pro max, then both time took 50£ from my account and i haven’t received any confirmation / invoices on my email / text msg.  

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4GEE 4GEE Home Router Alcatel

Hi just got the home router, ordered some antennae doe it toosim card in correctly but keep getting red network light and no signal I have 4-5 coverage where I am normally I have reset it a few times and that hasn’t helped any tips? thanks 

CLAIRE798 by Investigator
  • 998 Views
  • 4 replies
  • 3 Helpful

Resolved! Does EE have another obligatory registration?

I am an EE customer since 2019, I have bought PAYG SIM card in an EE store in London. I installed My EE app jut after I bought SIM card and use My EE app (mobile and web) all time. As I wrote yesterday I have tried to order a replacement SIM or eSIM....

Resolved! My Nokia 5 (Android) won't turn on.

This morning, my phone was working fine.  Then, after leaving it for a while, I went back to it and it had shut off.  The battery was nearly full.  I tried charging it anyway, both at the wall and at a computer, but it didn't work.  I tried pressing ...

BT Fibre 100 Halo 3 v EE Fibre Max 100

My existing BT Fibre 2 contract ends soon (typically 70mbps download with SmartHub 2) and I’m considering upgrading to a faster Fibre 100 service. Although BT has always worked well for me I’m considering the EE variation which would be about £5 chea...

Aphid by Established Contributor
  • 2635 Views
  • 13 replies
  • 3 Helpful

Earphones galaxy a51

Hi I can't find earphones to fit my galaxy a51,  ive bought 5 pairs and none of the jacks fit  please help  

Ee smart hub router

Why can i not cast my phone or any device to my samsung smart tv i cant cast you tube from my phone to my tv yes i am on same wifi and why does it only work wen i turn the router of and back on such a pain havin to allways turn the router of ???? 

Suecee40 by Visitor
  • 448 Views
  • 1 replies
  • 0 Helpful

Resolved! How can I close my EE account on line ?

I have problems with broadband internet in my house.  I called  some time to customer service  but  nobody is coming to repair.  This  suplier   is not cover of my expectations   and  I decided  chancel contract.  I informed EE  eabaut everything  an...

Wrong allowance

I recently upgraded my sim only but me data allowance is only showing 80gb and not the 120gb stated in my plan