iPhone 12 Pro max

[william1337]

Hello, today i decided to order a new iPhone 12 Pro max, then both time took 50£ from my account and i haven’t received any confirmation / invoices on my email / text msg. 

[william1337]

I called the center of EE, i’ve been told that they’ve website issues and call them back tomorrow, but i already lost a 100£ or at least it’s not on my account, so the center couldn’t help.

My payment keep pending at the moment both times, need some explanation about it.

[James_B]

Hi @william1337,

Welcome to the EE Community. 🙂

The pending payments from your unsuccessful orders will not be completed. Your bank may continue to show them as pending for a short time.

Hope this helps.

James