For up-to-date information and comments, search the EE Community or start a new topic. |
28-04-2021 08:11 PM
Hi Guys.
Hello and nice to meet you all, sorry about the circumstances but I'm lost as to what to do? I have a EE home broadband service which is faultless and no complaints. As I have also a mobile phone but I was given a 4G wifi unit from EE to which I ordered a new sim card and monthly subscription so I could gift some of my data across go it for my girlfriend. the unit worked well for approx 4 minths but has now been faulty for 2 weeks and counting? I feel let down as I pay for 2x mobile contracts and a broadband service but feel left out in the cold? any thoughts on how to get the init replaced or cancel the other mobile service.
Solved! See the answer below or view the solution in context.
28-04-2021 09:13 PM
@Don_hci Call customer services as you do have warranty on the device.
28-04-2021 09:13 PM
@Don_hci Call customer services as you do have warranty on the device.