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27-04-2021 10:30 PM
28-04-2021 08:25 AM
Hi @Rauf1.
Welcome to the community.
Have a look at our eSIM Help Page for all the information you'll need on how to get an eSIM, and how to use it once you've got it.
Hope this helps.
Jon
28-04-2021 10:25 AM
I have tried to order esim as Help page says.
But in https://myaccount.ee.co.uk/app/order-sim has only the "Order Physical SIM" button. I have gone the order process and just gotten regular physical SIM that will be sent me by mail.
Are there any other ways to order eSIM?
28-04-2021 11:27 AM
Hi @vitaliy_r2.
You can either give us a call to order an eSIM, or pop into your local EE Store.
28-04-2021 11:51 AM
@vitaliy_r2 Are you on PAYG or Pay Monthly?
28-04-2021 11:54 AM
@chisteryI'm PAYG.
28-04-2021 11:55 AM
@vitaliy_r2 EE don't support eSIMs for PAYG.
29-04-2021 12:25 AM
Wouldn't it make more sense to take away the option and link to buy online if this is not possible?
29-04-2021 03:48 AM
@darrenh83 When logged in to your online account as a PAYG customer do you see the option to get an eSim ?
