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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3594 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 18835 Views
  • 51 replies
  • 65 Helpful

Poor/non existent wifi signal

I have made a flat above the garage in my home, it’s insulated with kingspan so even with a wifi extender the signal is pretty non existent in the flat although I now have wifi in the garden. I can’t use plug in extenders as the electrics are on a se...

McLinto by Explorer
  • 718 Views
  • 4 replies
  • 3 Helpful

Ee Perks

I have tried logging into my EE PERKS account today but it states my account has been deactivated? Would I be able to get some help as I would like to get the discount! thank you  

iPad Pro pre order

Has anyone’s pre order for the 12.9” iPad Pro 2021 switched to include an expected delivery date? Mine still says awaiting confirmation. I know that preorders are expected to arrive 21st May but was wondering if its just because EE are awaiting stock...

Swapping product on contract?

Hi, i got a new contract yesterday and also got a samsung active 2 watch (very impulsively, I wasn't looking for one!) in black, however I've just seen that they do a rose gold one which I wasn't told about or offered. The watch itself is also on the...

Harrie93 by Explorer
  • 815 Views
  • 4 replies
  • 0 Helpful

Resolved! New phone won't access EE mobile data

Yesterday I upgraded my Samsung Galaxy A70 for a Galaxy S20 FE.  I took the SIM card from the A70 and put it in the S20 FE, updated all the software, used Smart Switch to copy all my data from the old phone.  I have a 10GB data allowance, currently a...

phone upgrade

I'm trying to upgrade my phone to the new Pixel 5; however, I don't have a standard upgrade available, only the trade upgrade, which is fine, but when I try and upgrade, it says the page is missing/error.

New sim?

Currently I am on PAYG and buy a pack each month.  I want to switch to a pay monthly sim only deal but would rather not go through the palava of having a new sim.  Is it possible to just switch from PAYG to pay monthly without a new sim?

clp6819 by Explorer
  • 545 Views
  • 3 replies
  • 3 Helpful

EE Home App for Android, Where is it???

I'm trying to add a boaster disc I've received with my new EE gear, however i have been told by EE I need to install the app on my phone to setup the disc.  I cannot find the app on the app store for Android, only IOS devices. Has anyone else had thi...

shaunb51 by Investigator
  • 2024 Views
  • 18 replies
  • 4 Helpful

Broadband service status

My broadband has been down since about 10pm. First time this has ever happened! Router restart not helping, checked cables, run smart hub checks. Still not working, have flashing aqua lights. Pretty much certain it is a problem outside of my house. H...