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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Re: Order tracking: pay monthly orders

Hello,I had ordered the iPhone 11 228gb black and it was delivered in the previous email address where I used to live and forgot to update,. And now the person living in that place is address messaged and said Dpd took the item back.So how do I get t...

ujwalrai by Visitor
  • 869 Views
  • 1 replies
  • 0 Helpful

Unlimited Data

Hello, Hope someone can help...If I get a plan with unlimited data, I understand that this isn't unlimited and there's an amount...Does anyone know what this is, or where I can find the answer? Also, can I use my mobile phone to tether to my Sky HD b...

Difficulty in Porting from Lebara to EE

 Hi All, I have a Lebara SIM card and wanted to port to EE. I got the PAC number from Lebara and tried porting it as per the instructions provided on the EE website, but for some reason it would not recognise the current EE number belonging to the SI...

AB795 by Visitor
  • 2657 Views
  • 1 replies
  • 0 Helpful

Resolved! £1 Talk Pack Advice

Hi guys, Im finding it very difficult to find the terms on a £1 for 7 days pack offer my mother has received.  It says £1 for 200 texts, 100 minutes every 7 days.  Does the 100 minutes include calls to both landlines and mobiles and is there a minimu...

TMCD1 by Explorer
  • 1706 Views
  • 3 replies
  • 1 Helpful

How to activate my amazon prime swappable

I have amazon prime video as my chosen swappable but when I try to use the app it tells me I need to subscribe? How can I activate it without having to pay?

emilyb91 by Explorer
  • 9714 Views
  • 11 replies
  • 4 Helpful

The output speed of EE routers?

Does EE reduce the output speed of its routers?  According to Open Reach, broadband arrives at the router at 17mp/s but the router "Downstream sync speed" is about 20% less. And I am getting less still when I measure the speed.  Could it be that for ...

Phone came with small scratch in screen

I recently got a replacement of an iPhone XR and it came with a small scratch on the screen. It is visible when I’m using the phone. If I call we will I get another replacement it has not been 14 days yet. The scratch was there when the protective fi...

Zainab6 by Visitor
  • 714 Views
  • 1 replies
  • 1 Helpful