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Re: Order tracking: pay monthly orders

ujwalrai
Visitor

‎16-07-2021 08:49 PM - edited ‎16-07-2021 08:58 PM

Hello,

I had ordered the iPhone 11 228gb black and it was delivered in the previous email address where I used to live and forgot to update,. And now the person living in that place is address messaged and said Dpd took the item back.So how do I get the phone back now?

 

cheers

ujwal

0 Helpful
1 REPLY 1
Christopher_B
EE Employee

‎17-07-2021 08:57 AM

Hi @ujwalrai

 

Welcome to the EE Community 😊

 

I hope you're well and having a nice weekend, other than this issue of course. 

 

You'll need to give our customer care team a call about this so they can update the details. The phone will come back to us now and your upgrade will most likely need to be reprocessed.

 

Thanks

 

Chris

0 Helpful