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Community Activity
Red nose donation
When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?
Smart WiFi Plus - pairing issue
Hello,I've recently changed to EE from BT and received a Smart Hub + and Smart WiFi + Extender as part of the deal. I am after some advice or re-assurance that the Smart WiFi + is working as it's supposed to.EE insists that their app is the best way...
Router recommendations for 1.6Gbps
Features required: MULTIPLE 2.5G ports (not just WAN) and WiFi 6E standard at a minimum (WiFi 7 would be nice) with good MU-MIMO/Traffic management to ensure maximum speeds across multiple devices. 6GHz network band is an absolute must (I believe tha...
EE sim card cancellation issues
Contacted EE on Monday to cancel my SIM card(number ending with 397) as I found a better deal and was told that it would be done in 4-5 days, called them again today to check the status and was told that it's not possible to cancel the sim card and t...
Two Factor authentication
I enabled Two Factor authentication on my account and now I cannot log in!
Why don’t EEs online service ever work?
I’ve been with EE for many years, and in the last 2 years I’ve not been able to login a single time. I’ve attempted with my devices on numerous networks at different time of the day, there’s always an error.Is this a management issue?
Compensation
I had a broadband fault for over a month, eventually got it fixed after a month still no word about any compensation anyone had this problem before & what to do 類
Not being able to record on minibox or watch recordings
We've just changed from Sky to EE. Upon setting TV up it looks like you can't record from a mini box but only from the main box, and if I'm right, what is more concerning is we can't watch our recordings on any other box other than the main one. Is ...
Resolved! Text message from 1111 saying it is EE with an offer - genuine?
I have had a text message from 1111 saying it is EE offering me free EU data roaming for being a loyal cystomer? It asks me to reply 'YES' to accept the offer by 26th March. Is this legitimate or some sort of scam?thanks,
Top up via card
Hi. I am trying to register my travel card to top up my plan, but it has 16 digits, and EE only accept 13 digits. Any suggestions please?
