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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2795 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15888 Views
  • 51 replies
  • 65 Helpful

Remove daughter

Can I remove my daughter off my contract and do I have to carry on paying for her phone 

Patty-53 by Visitor
  • 1084 Views
  • 3 replies
  • 6 Helpful

Phone being sent back after one delivery attempt

Hi guys, I ordered an initial contract phone and after one delivery attempt it’s been sent back toEE. I have no other information or emails/texts. Aside from when I check the tracking it informs me that my package is being returned to EE. When I atte...

Kelso by Explorer
  • 465 Views
  • 3 replies
  • 0 Helpful

Resolved! esim PIN Code and Dual Sim 5G

Hi there fresh user of an iPhone 12 mini .got my sim sorted (changed pin code) , switched over to esim. all is good. now, i see under settings / mobile data/ SIM PIN. it's switched to OFF (so i believe it's not set yet)i wanna set one up. i only have...

JohnRo79 by Established Contributor
  • 3585 Views
  • 6 replies
  • 3 Helpful

Pay as you go receipt/invoice

I am calling EE to ask for an invoice/receipt of my Pay as you go plan, but there is an automatic voice whose options give not support on how to ask for this receipt. What can I do?

lmc_630 by Investigator
  • 800 Views
  • 5 replies
  • 0 Helpful

Resolved! Joke

ll I wanted to do today was upgrade my mobile phone. All I got was nonsense. THAT IS IT off to SKY. WHAT A JOKE EE ARE

Elton58 by Contributor
  • 1395 Views
  • 4 replies
  • 3 Helpful

BT Sport as a Smart Benefit

I am entitled to 1 Smart Benefit as part of my new EE contract, and attempted to choose the BT Sport Ultimate option. I have so far been unsuccessful, receiving a message that says “This hasn’t gone through. It’s our fault. Your Smart Benefit has not...

Nickins by Explorer
  • 690 Views
  • 2 replies
  • 0 Helpful

WHERES MY PACK

I’ve done already 2 payments like an idiot for a £30 pack. Where is it????? Showing me credit balance still same pack still not active?? Fk this garbage i want refund not using your garbage services as already ruined my fking day

Resolved! Alba Big Button Phone

Hi there. I'm getting an Alba Big Button phone for an older member of the family.  Would anyone know as to whether an EE sim would work with this phone please? As always, thank in advance for your help.Alba Big Button

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Refer a friend - no response

Hi, I referred a friend to EE and we both received an email in December saying we'd receive our Amazon voucher around 45 days after the 2nd bill of the new contract was paid. Depending on when you count the 2nd bill that would have been February at t...