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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2848 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15912 Views
  • 51 replies
  • 65 Helpful

Potential scam text?

Hi I received a text message recently saying ‘we’re freshening up our sim plans’ and offering me a new 12 month plan at a certain price or moving onto a rolling plan at a higher price which I have to act on by 23rd august. It seems legit initially bu...

Sam-24 by Explorer
  • 968 Views
  • 6 replies
  • 2 Helpful

esim

Hello i have deleted my esim buy mistake and i tried to set up a new one but as i have deleted my esim it they can no longer send me out a Passcode ver Text message. Is it possible to send this passcode to my email so i can activate it or will i have...

Data usage

How can i view the data usage of each of the three phones linked to my data allowance? The main phone currently has nhs unlimited data, but I pay for 100gb so this is currently shared between the two other phones. I would like to know the data usage ...

KTaw by Explorer
  • 763 Views
  • 3 replies
  • 0 Helpful

Re: Email asking to call 0800 0790531

Hi, Out of interest, what normally triggers this email? I have upgraded tonight and received the same one. I'll phone tomorrow of course but I'm just interested in what they will want! 

Simon1231e by Valued Contributor
  • 522 Views
  • 1 replies
  • 0 Helpful

Resolved! Return of old Brightbox

I have an old Brightbox router (and filter, Ethernet cable) which I no longer require, as I now have EE Fibre - is there an address I can send this back to? If so, is there a specific postage label? Thanks in advance 

Wildunc by Explorer
  • 1472 Views
  • 8 replies
  • 2 Helpful

Upgrade

When upgrading your phone on a contract .. does the new phone come with a new sim card  As I just upgraded to a IPhone XR and wondered will it come with a sim card or do I need to get one 

Full works for Android and Netflix as smart benefit

Customers of mobile operator EE can now add Netflix’s video streaming service as an inclusive benefit on their “Smart” plans. The provider has also made their “Full Works” plan available on Android devices (previously it was only for iPhones), allowi...