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esim

billy2617
Explorer

‎11-08-2021 05:11 AM

Hello i have deleted my esim buy mistake and i tried to set up a new one but as i have deleted my esim it they can no longer send me out a Passcode ver Text message. Is it possible to send this passcode to my email so i can activate it or will i have to go in store

 

 

Thanks 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎11-08-2021 08:11 AM

Hi @billy2617

 

Welcome to the community. Sorry to hear that you've deleted your eSIM by accident.

 

I'd recommend popping into the store so they can try and get this re-setup for you.


Chris

0 Helpful
vohimeco
Visitor

‎12-08-2021 07:29 AM

I solved this problem by contacting the store

 

 

 

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