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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Resolved! Can’t afford

Hi I can’t afford my plan. It’s £60 a months and I’ve had it since March but I’m out of foster care now and in my own place. It’s making it very difficult to pay for everything because phone is so expensive. Is there any way I can cancel plan but kee...

Switching Packs

Hi, I just topped up £25 and it immediately removed £15 for my current pack.  Then i chose the £1 pack as i currently dont need my £15pack and i assumed i will get a refund of the £15.  I still have the full benefits but requested the £1 pack to star...

4Gee wifi mini - all lights stuck on

My little 4Gee router worked fine for about a month. All lights are now stuck on and the device is undetectable by any other device. Have tried a reset, hard reset and hard rest whilst on charge, and removing the battery - it just persists as it was....

tobyp by Explorer
  • 1454 Views
  • 3 replies
  • 0 Helpful

Resolved! Calling from abroad without EE number

Hi all, I need to get in touch with EE Customer Service from abroad. Calling the international contact number +44 7953966250, I'm asked to provide my EE phone number to continue.As I don't have it, I text "number" to 150 as requested to get my EE num...

Helenebat by Investigator
  • 1601 Views
  • 8 replies
  • 3 Helpful

Mot

Hi all I got a message to book an MOT forum phone but the area they have chosen is too far how can I change to an area near me 

Sanray21 by Investigator
  • 875 Views
  • 4 replies
  • 1 Helpful

Resolved! Cancelling my contract

I'm out of contract soon and wondered if I can visit my local EE store to give my 30 day notice period? Thanks

wp_taylor by Investigator
  • 1188 Views
  • 1 replies
  • 1 Helpful

Unable to login ee perks

Hi I can't login to ee perks. I have tried  resetting password but I don't receive anything, I've checked both work email and my emails spam folders. I have tried to re-register,  but it says unable to as I am already registered, can someone please t...

Rebel143 by Explorer
  • 412 Views
  • 3 replies
  • 0 Helpful

Website won't load to upgrade

One of my lines says that I can get a standard upgrade, so when I click to upgrade it brings me to the My Shop page. I then click on the tab that should show me the list of phones, but the My Shop page just reloads. I have tried this on the laptop as...

EmsXx by Explorer
  • 437 Views
  • 3 replies
  • 0 Helpful

Perk

Hi  I have been deactivated from my park account how do I reactive it please? 

Dee861 by Investigator
  • 537 Views
  • 7 replies
  • 0 Helpful